EXCHANGES AND RETURNS Change your goods within 7 days from the date of delivery of the order, whether the item does not go well, whether you don't like it or if for any reason, you are not satisfied. In any case, we offer you the following options: - Exchange with new goods. - Exchange with a voucher for your next purchase. - Refund of the purchase price if you have not customized the product you ordered. The shipping costs for product change, size change are charged to the customer if the reason for the change is related to an afterthought or an error in the order. Shipping costs resulting from the exchange or return of the goods for defective, damaged or non-compliant products are borne by Byra. In the case of a customized product, it is not possible to exchange the goods or exchange them with a voucher unless the product is damaged or defected. Always consider a margin of time to receive your order! We cannot guarantee delivery in 24/48 hours, We do not accept returns or make refunds if the ordered goods do not arrive in time for a birthday, anniversary or anniversary.